EuroParcs is at your service, how can we help you?

Are you later to check-in than you expected? No worries. No need to call or inform us about this. You can check in as long as the reception is open.

Have you not yet checked in at closing time or are you arriving after reception closing time? Then the reception will contact you. Our staff will check the guest list for that day. In that case, you will receive a locker code so that you can collect your key yourself after closing time.

Please note: this is not possible if you have not yet paid your fare (in full).

Yes, subject to availability, you can check-in from 1 pm for an additional charge of € 35 per accommodation booked.

You can book an early check-in in the ‘extras’ step during the booking process. Have you already booked? Then you can still book this later via My EuroParcs.

Please note: early check-in is not possible during school holidays and public holidays.

No, this is not possible. Due to hygiene reasons, one bed linen package per person is included in your booking as standard. This is a mandatory purchase, so you are not allowed to bring your own bed linen either.

After you have checked in, you will receive a welcome pack from reception. This contains the following handy items:

• Small dishwashing brush

• Dishcloth

• Rubbish bag

• Toilet roll

• Mini bottle detergent

• Dishwasher tablets

If you have booked your stay with a tour operator, such as AirBnb or Booking.com, unfortunately we cannot change or cancel your booking. Please contact the tour operator with whom you booked.